If you wish for an exchange, please fill out a returns form with the requested items and include it in the parcel.
If you do have any additional questions, or ask for assistance please contact us at firstname.lastname@example.org. If you already placed an order on our website, please provide your order number and full name in your email so we can help you as soon as possible.
Returns Form - click here!
Wild Purpose Handelsbolag
Any returns received without a returns form included in the package will be contacted by email. Please get back to us on what kind of return you would like.
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
In the unlikely event you have received a defective item, please contact us immediately with the following information:
If you parcel has been delivered and is already damaged upon delivery. Please keep photographic evidence of how the parcel arrived.
All claims for parcels arriving damaged must be made within 14 working days of the delivery date.
Unless proof of damage has been verified by a member of the support team, we cannot action a refund, credit or exchange.
Once we've received the above information, we will work quickly and efficiently to ensure the problem is rectified instantly.
Please do not return any damaged goods unless advised by a member of our support team, it may result in a slower resolution time and we don't always require the faulty item back.
Any items purchased at an exhibition can only be returned for a like-for-like product or store credit, we will not be able to provide a cash refund.